Frequently Asked Questions

How do I clean and take care of my rug?

Just like everything else today, rugs need special care to prolong their beauty and provide years of use. Regular cleaning and adequate treatments will help extend the life of your rug. For Further information, please visit our Care & Cleaning are on this website by Clicking Here:   Click Here for Cleaning & Care Instructions

Do the colors on the Downeast Rug Company website match the colors of the actual rugs?

All Downeast Rug Company rug images shown on this website have been professionally obtained and enhanced to show the true colors and intricate details of each rug. However, due to differences in color settings on individual monitors, Downeast Rug Company cannot insure that each rug is absolutely color correct to the image on this website.

Do your rugs come with and without fringe?

Some collections are available with fringe, and others are not. Most rugs are constructed without fringe, unless otherwise noted.

What are Downeast Rug Company rugs made of and is one material better than any others?

Downeast Rug Company carries rugs of various different product constructions, and introduces fresh and innovative weaves at each market. Downeast Rug Company' product line consists of a wide selection of constructions and qualities of rugs including: Handtufted, Handhooked, Hi/Lo, Scatters, Wool, Silk, Acrylic, Bamboo, Jute, Sisal, and unique combination weaves. Wool has excellent resistance to compression due to the physical nature of wool fibers and is noted for its luxury and softness. Acrylic fibers are strong and colorfast with a soft wool-like feel.

How do you get a rug to lay flat?

Getting a rug to lay flat can be easily done using the reverse roll method - simple roll the rug in the opposite direction. We also highly recommend laying a rug pad down directly underneath the carpet.

What is an Oriental rug?

An authentic oriental rug is a handmade work of art. This exquisite art form dates back to about 3000 B.C. Often called "functional works of art for your floor," the warmth and beauty of oriental rugs brings interest and luxury to any room in the house.
Originally, oriental rugs were hand-knotted with wool and silk fibers. Over time, newer and non-traditional constructions and fibers have been introduced and mixed, resulting in a larger category into which oriental rugs now fall, broadly referred to as area rugs. The variety of qualities proliferating the industry allows for versatility in function and design as trends come and go.